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Terms & Conditions

Welcome to Collar Cuff Care LLC! These Terms & Conditions (“Terms”) apply to your use of our website, https://collarcuffcare.com/ (“website” or “site”), and the purchase of our products, including wet wipes and subscription services. By using our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website.

This website is owned and operated by:
Business Name: Collar Cuff Care LLC
Registered Office: 8978 Easterling Dr Orlando Florida, 32819 USA

(here simply referred to as “Company” or “us” or “our” or “we”). You are here simply referred to as “you” or “your” or “user” or “users” or “customers”.

Please read these Terms carefully, as these, along with our Disclaimer, Privacy Policy, Cookie Policy, Shipment Policy, and Return Policy forms the entire agreement between you and Collar Cuff Care LLC.

1. ACCEPTANCE OF THESE TERMS & CONDITIONS

By accessing our website, or by purchasing our products, or by creating an account, you hereby represent that:

  1. You have read, understood, and agreed to be bound by these Terms and any future updates and additions to these Terms, as published from time to time at the website.
  2. You are of sound mind, at least 18 years in age, and otherwise competent to form a binding contract with us. If you are above 13 and below 18, then you can only use the website or make a purchase with verifiable express consent and permission from your parent / legal guardian. In case you are below 13, then you cannot use our website or order our products. By using the website, you represent and warrant that you meet all of the foregoing eligibility requirements.
  3. You have read, understood, and consented to Disclaimer, Privacy Policy, Cookie Policy, Shipment Policy, and Return Policy.

2. ACCOUNT CREATION

  1. Account Registration: You can register an account on our website either by providing your email address or by using social media platforms such as YouTube, Instagram, Snapchat, Facebook, or TikTok. During registration, you will be required to create a unique username and password or authenticate via your chosen social media account. By registering, you agree to comply with these Terms and ensure that all details provided are accurate and up-to-date. If you choose to register using third-party social media account, then you will also be subject to their terms and privacy policy.
  2. Accurate Information: You must provide truthful and complete information when creating your account, including your name, contact details, and any other required fields. It is your responsibility to keep your information up to date. Providing false, outdated, or misleading information may result in the suspension or termination of your account and limit your ability to access certain services.
  3. Account Security: You are responsible for maintaining the confidentiality of your account credentials, including your username and password. Sharing your login details with others or allowing others to access your account is prohibited. You must immediately notify us of any unauthorized use of your account or any breach of security. While we take necessary precautions to protect your account, we are not liable for any loss or damage resulting from unauthorized access.
  4. Account Use: Your account is personal to you and must not be shared with or transferred to others. You are responsible for all activities conducted under your account, whether authorized by you or not. Misuse of the account, such as using it for illegal or fraudulent activities, is strictly prohibited and may result in account termination and potential legal action.
  5. Termination of Account: We reserve the right to suspend or terminate your account if we detect any violation of these Terms, fraudulent or illegal activities, or any actions that harm the website or its users. You may also choose to deactivate your account at any time by contacting us at collarcuffcare@gmail.com. Termination of your account will not affect any outstanding orders or obligations under these Terms.

 3. ALLOWED USES OF THE WEBSITE

  1. Personal Use: You may use the website for personal, non-commercial purposes, such as browsing, purchasing products, and managing your account.
  2. Product Information: You can access the website to learn about our products, services, and subscription options, including wet wipes and other items available for purchase.
  3. Order Placement: The website allows you to place orders for our products and manage your subscription services, including updating billing or shipping details.
  4. Information: Whenever prompted, you must provide us with the correct, accurate, and updated information. These will be handled in accordance with the Privacy Policy statement posted on our website.

 4. PROHIBITED USES

  1. Unauthorized Commercial Use: You may not use the website or its content for any commercial purpose without prior written consent from the company, including but not limited to reselling products or services listed on the website.
  2. Illegal Activities: You are prohibited from using the website for any activities that violate local, state, national, or international laws or regulations, including fraud, money laundering, or intellectual property theft.
  3. Harmful Conduct: You must not engage in activities that harm, disrupt, or interfere with the proper functioning of the website, including the use of viruses, malware, or other harmful software.
  4. Unauthorized Access: Accessing or attempting to access other users’ accounts, private information, or restricted areas of the website without proper authorization is strictly prohibited.
  5. False Information: You must not provide false, misleading, or fraudulent information when creating an account, placing an order, or communicating with us.
  6. Abusive Behaviour: Engaging in abusive, threatening, or harassing behavior towards our team, other users, or through communication channels on the website is not allowed.
  7. Automated Use: The use of automated systems, such as bots, scrapers, or crawlers, to access, collect data, or interact with the website is strictly prohibited.
  8. Intellectual Property Misuse: Copying, reproducing, distributing, or exploiting any content, designs, or trademarks from the website without proper authorization is not permitted.
  9. Prohibited Transactions: You may not use the website to purchase products for resale or distribute them in violation of applicable trade regulations, including embargoed or sanctioned countries.
  10. Circumvention: Attempting to bypass any measures put in place to prevent unauthorized access or use of the website, including hacking or reverse engineering, is strictly forbidden.

5. OWNERSHIP RIGHTS

  1. Intellectual Property: All content available on the website, including but not limited to text, graphics, logos, images, videos, software, and design, is the exclusive property of Collar Cuff Care LLC or its licensors and is protected under applicable copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, and revocable license to access and use the website for personal, non-commercial purposes. This license does not transfer any ownership rights to you.
  2. Trademarks: All trademarks, service marks, and logos displayed on the website, including the company name and logo, are the property of Collar Cuff Care LLC or its partners. Any unauthorized use, reproduction, or modification of these marks is strictly prohibited. Using these trademarks in a way that misrepresents your association with the company or causes confusion is not permitted.
  3. Website Content: The layout, structure, and features of the website, along with all associated data, are owned or controlled by Collar Cuff Care LLC. You may not duplicate, modify, distribute, or create derivative works from the website’s content without prior written permission.
  4. Feedback and Suggestions: Any feedback, suggestions, or ideas you provide regarding the website or its services will become the property of Collar Cuff Care LLC. By submitting feedback, you waive any claim to compensation or acknowledgment unless otherwise agreed upon in writing.
  5. Third-Party Content: Certain content or materials on the website may belong to third parties and are used under license. Such materials remain the property of their respective owners, and your use of them is subject to these Terms and any additional terms imposed by the third-party licensors.

6. SUBSCRIPTIONS

  1. Subscription Services: We offer subscription plans for select products, including a 90-day refill option for our wet wipes. By enrolling in a subscription, you agree to receive recurring deliveries of the selected product at the frequency and price specified at the time of enrolment.
  2. Enrolment and Payment: To subscribe, you must create an account on our website and provide accurate billing, shipping, and payment information. Subscription fees will be charged automatically to your selected payment method at the time of each renewal cycle. You are responsible for ensuring that your payment information remains up to date to avoid any interruptions in service.
  3. Subscription Pricing: The price of your subscription will be clearly displayed at the time of purchase and may include applicable taxes and shipping fees. Prices are subject to change; however, we will notify you in advance of any price adjustments. If you do not agree to the updated pricing, you may cancel your subscription before the next renewal.
  4. Renewal and Cancellation: Subscriptions renew automatically at the end of each cycle unless cancelled by you or terminated by us. You may cancel your subscription at any time through your account settings or by contacting our customer service team. To avoid being charged for the next cycle, cancellations must be made at least 24 hours before your subscription renews.
  5. Refund Policy for Subscriptions: We do not offer refunds for partially used subscription periods. However, if you encounter any issues with your subscription, such as non-delivery or defective products, please contact us for assistance. Refunds or replacements will be considered on a case-by-case basis. Please see our Return Policy for more information.
  6. Subscription Modifications: You can modify your subscription, including changing the delivery frequency, updating your payment method, or altering your shipping address, through your account settings. Changes must be made at least 24 hours before your next scheduled renewal to take effect for the upcoming cycle.
  7. Termination by the Company: We reserve the right to suspend or terminate your subscription if we detect fraudulent activity, non-payment, or any violation of these Terms. In such cases, you will be notified, and no further deliveries will be made.

7. PRIVACY

In order to see what personal and non-personal information we collect and how we use or store or share the same, please refer to the detailed Privacy Policy statement available on our website.

 8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Collar Cuff Care LLC, its officers, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the website, our products, or services. This includes, but is not limited to, damages for personal injury, allergic reactions, loss of data, loss of profits, business interruptions, shipping delays, or any other loss or damage, even if foreseeable or if we have been advised of the possibility of such damages. Our total liability for any claims related to the website or our products is limited to the amount you paid for the product or service in question. By using our website or purchasing our products, you assume full responsibility for their use and agree that your sole remedy for dissatisfaction is to discontinue use.

Some jurisdictions do not allow limitations on liability for certain damages. In such cases, our liability will be limited to the maximum extent permitted by law, or the price you paid for the product or service in question (whichever is lesser). This limitation applies to all claims, including but not limited to breach of contract, negligence, strict liability, or any other legal or equitable theory.

9. LEGAL ACTION

If you are found to be degrading, tarnishing, maligning the image, goodwill, or reputation of Collar Cuff Care LLC, by spreading hate, insulting, false, fake reviews or engaging in mala fide actions against the Company or the Collar Cuff Care game, strong legal actions will be taken immediately.

 10. INDEMNIFICATION

By using our website or purchasing our products, you agree to indemnify, defend, and hold harmless Collar Cuff Care LLC, its officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to: (i) your misuse of the website, products, or services; (ii) your breach of these Terms & Conditions or this Disclaimer; (iii) your violation of any applicable laws or regulations; or (iv) any claims brought by third parties resulting from your actions or use of our products. This indemnification extends to all forms of claims, including personal injury, property damage, data breaches caused by your negligence, or any unlawful activity conducted through your account.

 11. GOVERNING LAW AND DISPUTE RESOLUTION

  1. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the State of Florida (USA), without regard to its conflict of law principles.
  2. Negotiation and Informal Resolution: In the event of any dispute, controversy, or claim arising out of or relating to this Agreement, the user and the Company hereby agree to first attempt to resolve the matter through good faith negotiations and discussions.
  3. Judicial Action: If amicable resolution is not reached despite attempts, in that case either the user or the Company may initiate legal proceedings in the appropriate court located in Orange County, Florida.
  4. No Class Actions: The user and the Company agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class, collective, or representative action. Both parties waive the right to participate in or bring class actions.
  5. Attorneys’ Fees: In the event of any legal action arising from or related to this Agreement, the prevailing party shall be entitled to recover reasonable attorneys’ fees and costs.
  6. No Waiver of Rights: The pursuit of legal action shall not be construed as a waiver of any rights or remedies available under this Agreement.
  7. Continuation of Service: Pending the resolution of any dispute, the user agrees to continue abiding by the terms of this Agreement.
  8. Rights Unaffected: Nothing mentioned in this Section shall affect the rights of the Parties to seek any relief of an urgent nature.

 12. NOTICES

When you use the website or send emails to Collar Cuff Care LLC, you are communicating with us electronically. You consent to receive physically or electronically any communications related to your use of this website. Collar Cuff Care LLC will communicate with you by email or by posting notices on this website. You agree that all agreements, notices, disclosures, and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. We may give notice by means of a general notice via electronic mail to your email address as available with us. If you want to give a notice to us, you can do so by dropping an electronic mail to collarcuffcare@gmail.com.

 13. GENERAL PROVISIONS

  1. Binding: These Terms are binding upon and shall inure to the benefit of both parties, including their successors, assigns, heirs, and legal representatives.
  2. Independent Legal Advice: It is your obligation to obtain independent legal advice at your own expense to ensure you understand the provisions of these Terms.
  • Headings: The section headings are for convenience only and shall not control or affect the meaning or construction of any provision of these Terms.
  1. Breach: If you breach any provision of these Terms, we reserve the right to take appropriate legal action, including suspending your access to the website, cancelling your orders, or seeking damages.
  2. Severability: If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from these Terms, and the remaining provisions shall remain in full force and effect.
  3. Waiver: Failure or delay by Collar Cuff Care LLC to enforce any provision of these Terms shall not be construed as a waiver of our rights. Any waiver must be in writing and signed by an authorized representative of the company to be valid.
  • Survival: The provisions of these Terms that, by their nature, should survive termination of this agreement, including but not limited to Limitation of Liability, Indemnification, and Intellectual Property Rights, shall remain in effect after termination.
  • Assignment by Company: Collar Cuff Care LLC reserves the right to assign or transfer its rights and obligations under these Terms to any third party without your prior consent. You may not assign or transfer your rights or obligations under these Terms without our express written permission.
  1. Entire Agreement: These Terms, along with our Privacy Policy, Cookie Policy, and any other policies or disclaimers referenced herein or provided on the website, constitute the entire agreement between you and Collar Cuff Care LLC regarding your use of the website and purchase of our products or services. This agreement supersedes all prior or contemporaneous communications, representations, understandings, or agreements, whether oral or written, relating to the subject matter herein.
  2. Updates to these Terms: Collar Cuff Care LLC reserves the right to modify, update, or revise these Terms at any time without prior notice. Any changes will be effective immediately upon being posted on the website. It is your responsibility to review these Terms periodically to stay informed of any updates. Your continued use of the website or purchase of our products after changes have been posted constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must discontinue using the website and our services immediately.

14. GRIEVANCE OFFICER/DESIGNATED REPRESENTATIVE

In the event you have any grievance regarding anything related to these Terms, or with any content or service of Collar Cuff Care LLC, in that case you may freely write your concerns to the Grievance Officer/Designated Representative at below:

 15. FEEDBACK

We welcome your questions or comments regarding the Terms. You can write to us via email: collarcuffcare@gmail.com.

 Last updated on December 06, 2024.